At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What you’ll do:

The Senior Accountant – Accounting Operations is responsible for assisting the VP, Accounting Operations Manager with the daily and monthly accounting operations of the company. This includes recording investment accounting transactions, SBO loan portfolio activity, Fed Funds purchases and borrowing activity, Federal Reserve Bank transactions, FHLB stock activity, and credit card activity. The position also assists in the month-end close process and related entries, including BOLI, SERP, management fees, subordinated debt interest accruals and amortization, payroll accruals, and other items as needed. Additional responsibilities include preparing daily and monthly bank and general ledger reconciliations, supporting internal and external audits and SOX reviews, and participating in department projects and new initiatives. This position requires flexibility, attention to detail, and the ability to thrive in a fast-paced, deadline-driven environment.

Responsibilities:

• Perform daily and monthly accounting operations under the direction of the VP, Accounting Operations Manager

• Record daily investment, loan, and borrowing transactions accurately and timely

• Prepare and post month-end close entries including BOLI, SERP, management fees, subordinated debt, and payroll accruals

• Reconcile daily and monthly bank and general ledger accounts

• Assist with internal and external audit requests and SOX documentation reviews

• Support accounting projects, system enhancements, and new initiatives

• Collaborate across departments to ensure data accuracy and reporting compliance

• Maintain organized records and ensure accuracy in all documentation

• Work flexibly and efficiently to meet deadlines in a demanding environment

What do you need?

• Undergraduate degree from an accredited university in accounting or finance

• 3–5+ years of related accounting or finance experience

• Knowledge of U.S. GAAP

• Strong verbal and written communication skills

• Strong analytical and problem-solving skills

• Proficiency with MS Office and related software

• Detail oriented with a high level of accuracy

• Ability to work in a fast-paced and changing environment

• Ability to prioritize multiple tasks effectively

• Willingness to work overtime as needed to meet deadlines or support special projects

Nice to Haves:

• Experience in a publicly traded banking or financial services environment

• Knowledge of accounting operations in financial institutions

• CPA designation with public accounting experience

Technology Skills:

• Knowledge of banking operating and accounting systems

• Familiarity with regulatory reporting software systems

• Proficiency with MS Office applications

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.