At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

This position is required to be ONSITE in our NYC or Malvern, PA office Monday through Thursday with Friday remote.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What You’ll Do:

Support the Chief AML Officer (CAMLO) in overseeing program management to ensure compliance with regulatory obligations and directing remediation governance. The role will focus on assisting with various key components of the BSA/AML program, to include day to day operations and issue remediation management.

Key Responsibilities:

• Ensure compliance with Bank Secrecy Act Regulation’s, Anti-Money Laundering related regulations, Office of Foreign Assets Control Regulations and USA PATRIOT Act Regulations.
• Oversight of budget items, tracking expenses and quarterly spend, and ensuring timely review and approval of any required payments.
• Oversight of third-party management,
• Remediation management through directional guidance to performers and escalating and reporting to the CAMLO, as needed.
• Assisting in the gathering and production of monthly and quarterly BSA/AML and Sanctions metrics.
• Oversight of change management items to ensure proper tracking, escalation and reporting. This will include proper communication to impacted stakeholders.
• Provide support to ensure controls are adequate to address and mitigate the BSA/AML and OFAC risks identified in the risk assessment process and address emerging risks.
• Overall responsibility to track and provide visibility to the health of the BSA/AML and Sanctions program.
• Collaborate with other departments on AML-related issues

What Do You Need?

• Bachelor’s degree in business, finance, or a related field. JD preferred.
• A minimum of 8-10 years of experience in AML, compliance, or financial crimes investigations.
• Strong analytical and investigative skills.
• Advanced proficiency in data analysis tools and software.
• Professional certification, such as CAMS is preferred.

Technology Skills:

• Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications.

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.