At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Must be eligible to work in the U.S. without requiring sponsorship

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What you’ll do:

We’re seeking an experienced Systems Engineer who thrives on solving complex problems and ensuring mission-critical systems are running at peak performance. In this role, you’ll design, implement, and support enterprise infrastructure with a strong focus on Active Directory, VMware, PowerShell scripting, and core Windows Server technologies.

You’ll play a key role in maintaining high availability, ensuring system resiliency, and driving automation across our environment. If you enjoy taking ownership of challenging technical problems, optimizing performance, and working across a wide range of technologies—this could be the perfect fit.

• Active Directory & Windows Infrastructure
  • Administer and design Active Directory environments, including GPO management, OU structure, and security best practices.
  • Manage and optimize DNS, DHCP, SMTP, IIS, and SQL servers to support business-critical applications.
  • Implement and troubleshoot Group Policy Objects (GPOs) for security, compliance, and operational needs.
• Systems Engineering & Virtualization
  • Manage and maintain VMware environments, including provisioning, monitoring, and optimization of virtual servers.
  • Support and enhance server clustering and high-availability failover solutions.
  • Monitor system performance and proactively resolve complex technical issues.
• Automation & Scripting
  • Develop and maintain PowerShell scripts to automate administration, monitoring, and reporting tasks.
  • Streamline system builds, configuration management, and recurring maintenance activities.
• Backup & Recovery
  • Administer and support Rubrik backup solutions, ensuring data integrity, security, and recovery readiness.
  • Develop and test disaster recovery and business continuity strategies.
• Collaboration & Support
  • Work with cross-functional IT teams to troubleshoot escalated issues and provide expert-level support.
  • Document systems architecture, processes, and procedures for operational efficiency.
  • Stay current with emerging technologies and recommend improvements to enhance infrastructure reliability and performance.

What do you need?

• 5+ years of experience in a Systems Engineer or similar role.
• Strong expertise in Active Directory administration, GPO design, and Windows Server.
• Hands-on experience with VMware vSphere environments.
• Knowledge of scripting tools like PowerCLI or Python for automation.
• Proficiency with PowerShell scripting for automation and administration.
• Familiarity with DNS, SMTP, IIS, SQL, and related core IT infrastructure services.
• Experience with server clustering and high availability (HA) failover configurations.
• Working knowledge of Rubrik backup solutions (or similar enterprise backup platforms).
• Excellent troubleshooting skills and the ability to diagnose and resolve complex infrastructure issues.
• Strong communication and collaboration skills with a proactive mindset.

Preferred Certifications (a plus, not required):

• Microsoft Certified: Windows Server / Azure Administrator Associate
• VMware Certified Professional (VCP)
• Rubrik Certified Specialist

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.