At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What you’ll do: As the Accounts Payable Specialist, you will manage the end-to-end accounts payable function for the Company, including all entities. You’ll ensure timely, accurate processing of payments, maintain compliance with internal controls, and support financial reporting and system integrity. Your work will contribute to the Company’s financial accuracy, regulatory compliance, and operational efficiency.

Key Responsibilities:

• Process vendor invoices, check requests, recurring rents/payments, and employee reimbursements

• Ensure proper general ledger coding, payment authorization, and documentation

• Maintain and amortize prepaid expenses

• Prepare annual 1099-MISC and 1099-NEC filings

• Manage sales and use tax requirements related to vendor invoices

• Assist with updating AP policies and procedures

• Provide support for monthly/quarterly expense analysis and variance reports

• Record accruals for unrecorded liabilities

• Support the AP Manager with systems/workflows and integration to the general ledger

• Perform AP activities aligned with internal control requirements

What do you need?

• 5+ years of accounts payable experience, preferably in a publicly traded bank or financial services company

• Strong experience with AP and expense reimbursement systems and workflows

• In-depth knowledge of AP policies, expense analytics, liability accruals, and general ledger allocations

• Strong understanding of 1099-MISC and 1099-NEC reporting rules

• Knowledge of sales and use tax regulations related to vendor invoices

• Experience managing and amortizing prepaid expenses

• Excellent verbal and written communication skills

• Strong analytical and problem-solving abilities

• Proficient in MS Excel and other Microsoft Office applications

• Highly detail-oriented and organized

• Able to manage competing priorities effectively

• Willingness to work nights/weekends during reporting cycles

Nice to Haves:

• Bachelor’s degree in Accounting or Finance (or equivalent experience)

• Experience with AP workflow implementations

• Familiarity with U.S. GAAP

Technology Skills:

• Knowledge of banking operations and accounting systems

• Familiarity with AP and expense reimbursement platforms

• Proficiency in MS Office applications

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.