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VP, Corporate Counsel

Customers Bank

Customers Bank

Legal
Malvern, PA, USA · West Reading, PA, USA
Posted on Jul 12, 2025

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What You’ll Do:

Customers Bank’s legal department provides high quality, cost effective legal services to support the Bank’s overall culture and vision while ensuring compliance with relevant laws and regulations. The VP Corporate Counsel will be an integral part of the Bank’s Legal Department who will advise and provide legal support to the EVP General Counsel and Corporate Secretary and Business Unit Team Members with respect to a variety of areas, including legal research and analysis relative to financial, regulatory, and operational matters, and management of special complex legal projects.

Responsibilities:

  • Provide strategic and practical legal analysis, counsel and support to Legal Department team members, Business Units and management regarding a myriad of legal matters.
  • Conduct legal research and analysis for complex issues impacting the Company.
  • Draft and revise customer-facing agreements, forms and disclosures, marketing pieces and operational policies and procedures.
  • Provide support and analysis with respect to legal, financial, regulatory and operational issues impacting the Company.
  • Provide leadership for special projects at the direction of the General Counsel.

What Do You Need?

Demonstrated Experience:

  • Minimum 5-7 years’ experience in the practice of law, including in-house at a regional or large bank.
  • Currently licensed to practice law in Pennsylvania or New York.
  • Solid understanding of federal and Pennsylvania State banking laws, rules and regulations.
  • Solid understanding of federal consumer protection laws, rules and regulations.
  • Strong work ethic and self-initiative, with the demonstrated ability to work collaboratively and independently to meet demanding deadlines in a fast-paced and changing work environment.
  • Solid organization skills and the ability to manage multiple and competing priorities while achieving superior results.
  • Exceptional project management skills.
  • The ability to communicate clearly, both verbally and in writing, at all levels within the organization, including being able to make and communicate difficult decisions to appropriate persons in the organization.
  • Commitment to exemplifying the highest integrity and professional business standards, while exercising the utmost discretion in managing sensitive information.
  • Strong interpersonal skills with the ability to work independently and as part of a team.

Education:

  • Juris Doctor from an ABA accredited law school.
  • Strong academic credentials.

Technology Skills:

  • Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications.
  • Proficiency with Microsoft Office (Outlook, Word, Excel & PowerPoint).
  • Online research

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.