At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What You’ll Do: The Sr. Commercial Real Estate Credit Officer will oversee the Banks’ Credit functions of the Investment and Construction Commercial Real Estate Portfolio. This includes leading the credit underwriting, risk assessment, and portfolio management functions for the bank’s Commercial Real Estate lending portfolio. This individual ensures high credit quality, compliance with regulatory standards, and alignment with the bank’s risk appetite. The role includes mentoring junior credit staff, maintaining relationships with relationship managers, and participating in credit policy development.

• Lead the underwriting and approval process for complex and high-value Commercial Real Estate loans, including construction, acquisition and refinancing transactions.
• Collaborate with Relationship Mangers to structure loans that balance client needs with prudent portfolio risk
• Review of Legal Documentation

What Do You Need?

• 15 + years of experience in the Commercial Real Estate Lending Banking Industry
• 10 years of experience with Construction, Bridge and Note on Note Lending experience
• 5+ years of Management experience
• An undergraduate degree in Business Finance or related field or equivalent work experience
• Prior individual Lending Authority
• Knowledge of Appraisals and completion of Appraisal Coursework
• Knowledge of Construction Terminology and Documents
• Maintain a strong understanding of local and regional markets and trends to proactivity mange portfolio

Technology Skills:

• Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications
• Experience with Salesforce and nCINO
• Real Estate Valuation Software and Cash Flow Modeling
• Construction Administration Data Management Software, “Built software”

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.