At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What you’ll do:

• Carry out the Financial Risk Management oversight activities according to the program established at Customers Bank, covering Interest Rate Risk Management, Liquidity Risk Management, Investment Risk Management, and Capital Risk Management.
• Identify the risk drivers that affect changes to financial risk management metrics. Document these risk drivers and develop and implement monitoring reporting frameworks to support the oversight of these metrics.
• Assess the conceptual soundness of models managing financial risk in the Bank.
• Review the monthly financial risk management process operated by the first line periodically.
• Support model risk management if necessary.
• Assist management with documentation, presentations, and risk policies.

What do you need?

• Advanced degree in quantitative discipline (e.g. Physics, Mathematics, Statistics, Economics, Finance, Engineering, Computer Science, etc.).
• Minimum 5 years’ experience in financial risk management, model development or model risk management.
• Strong communication skills. Be able to communicate with 1st line effectively.

Technology Skills:

• Minimum 5 years’ experience in modeling and managing Interest Rate Risk, Liquidity Risk and Capital Risk.
• Familiar with loans and investment securities such as US Treasuries, CMO, MBS, CMBS, ABS, Corporate Bonds.
• Familiar with prepayment models.
• Familiar with Non-Maturity Deposit modeling.

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.