ABOUT US

Coastal is at the forefront of modern banking, combining strong financial infrastructure with cutting-edge Banking-as-a-Service (BaaS) and fintech enablement strategies. We support not only individuals with their personal banking needs; we also empower businesses by integrating modern banking technology that drives growth, flexibility, and innovation.

At Coastal, we think and move like entrepreneurs; focused on impact, speed, and continuous improvement. We believe in working smart, collaborating deeply, and building solutions that unlock real potential. If you're someone who thrives in a fast-moving environment, loves solving complex problems, and wants to help shape the future of banking, we’d love to meet you.

OVERVIEW

The Treasury Management Sales Officer (TMSO) serves as a strategic sales leader and subject-matter expert within the Treasury Management Department. In addition to driving individual production, this role provides leadership, mentorship, and strategic direction to Treasury Management Relationship Specialists and partners closely with Retail and Commercial leadership to drive sustainable growth. This role plays a critical part in shaping treasury management strategy, elevating sales effectiveness, and ensuring consistent delivery of Coastal products and services across the organization and within the business community.

RESPONSIBILITIES TO INCLUDE

• Sales Leadership & Strategy
• Lead by example by consistently meeting or exceeding individual treasury management and credit card processing sales and fee income goals.
• Partner with the Treasury Management Director to develop, execute, and refine sales strategies, goals, and performance metrics.
• Serve as a trusted advisor to Commercial Lenders, Relationship Managers, and Retail Managers on complex treasury management opportunities.
• Support the design, implementation, and optimization of treasury management services for key clients.
• Promote cross-sell opportunities and collaboration across departments.
• Identify market trends, competitive intelligence, and product gaps to inform strategy and product development.
• Team Leadership & Development
• Provide coaching, mentoring, and guidance to Treasury Management Relationship Specialists and other team members.
• Participate in onboarding and training of new treasury management sales staff.
• Lead team meetings to share best practices, sales techniques, and product expertise to elevate overall team performance.
• Assist leadership with performance feedback, skill development, and succession planning.
• Client & Community Leadership
• Manage and grow a portfolio of complex, high-value treasury management relationships.
• Lead advanced sales presentations, relationship reviews, and solution design for larger or more sophisticated clients.
• Act as a visible ambassador for Coastal within the business community through networking, events, and industry involvement.
• Onboarding & Implementation
• Coordinate client onboarding and implementation activities to ensure timely and accurate delivery of Treasury Management services.
• Collaborate with operations, product, and sales teams to resolve client or process issues.
• Compliance & Risk Management
• Ensure departmental activities adhere to bank policies, procedures, and regulatory requirements.
• Assist with internal audits and compliance reviews as needed.
• Stay current with applicable laws, regulations, and best practices for Treasury Management products.
• Support risk mitigation initiatives in collaboration with Compliance, Fraud, and Risk Management teams.

QUALIFICATIONS

• Education & Experience
• Minimum 3 years of experience in Treasury Management, treasury services, business development or commercial banking.
• At least 2 years of experience in a leadership capacity preferred.
• Demonstrated ability to support business growth and process improvement initiatives.
• CTP accreditation preferred but not required.
• Skills & Competencies
• Solid understanding of Treasury Management products (ACH, Wires, RDC, Positive Pay, Lockbox, Credit Card Processing, etc.).
• Strong communication, relationship management, and organizational skills.
• Proven ability to collaborate across departments and manage multiple priorities.
• High proficiency in banking systems, Treasury Management platforms, and Microsoft Office Suite.
• Demonstrated ability to lead, coach, and influence others without direct authority when necessary.

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.
• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.
• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.
• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.
• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.
• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws.

BENEFITS WE OFFER

We’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Check out our benefits on our careers site! Our offerings include:

• Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle.
• Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs.
• Dental and Vision Insurance: Plans to keep you and your family smiling and seeing clearly.
• Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents.
• Long-Term (LTD)/Short-Term Disability (STD): Income protection in the event of a long-term illness or injury.
• Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most.
• 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future.
• Paid Time Off: Generous vacation and sick leave policies to support your time away from work.
• Holidays: Enjoy 11 paid holidays throughout the year.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must be able to:

• Sit for extended periods of time.
• Stand for extended periods of time.
• Perform repetitive finger, hand, and arm movement.
• Use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc.
• View and read computer screens for extended periods.
• Occasionally stoop, kneel, crouch, or crawl.
• Occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This is a Hybrid Position

$98,408 - $123,010