ABOUT US

Coastal Community Bank is a leader in Banking with strong Financial infrastructure leading Banking as a Service (BaaS) and Fintech strategies. The people at Coastal not only help people with their personal banking; they help businesses with banking technology integration that leads to business growth, flexible financing, and unimagined potential. We think and work like entrepreneurs, always moving and constantly improving. We are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.

WHAT YOU'LL DO

The Financial Crimes Compliance (FCC) Testing Team will support FCC by conducting Quality Assurance (QA) reviews and financial crimes compliance testing within the Bank.

You will be responsible for leading, coordinating and conducting Quality Assurance reviews to assess the design and effectiveness of compliance controls implemented within the various FCC teams. You’ll document, report and escalate observations, issues, and any violations of laws or breaches in policy, and make recommendations for policy, procedure, and process improvements.

Additionally, you will lead, coordinate and conduct compliance testing reviews to be performed on BSA/AML/OFAC related processes completed outside of FCC. You’ll include the assessment of design and effectiveness of compliance controls implemented as well as document, report and escalate observations, issues, and any violations of laws or breaches in policy. You’ll make recommendations for policy, procedure, and process improvements, and validate adequacy of remediation taken to address reported issues.

HOW YOU'LL DO IT

• Understand and communicate financial crimes compliance regulations, identified risks, and effectively provide solutions to risks while developing strong relationships.
• Independently conduct QA reviews and compliance testing.
• Identify issues, write testing reports, determine the potential regulatory concern, and provide recommendations to resolve.
• Track test finding responses and outcomes to resolution, following escalation protocol when needed.
• Assist with monitoring and managing the QA review and testing process to the testing schedule to ensure timely completion and reporting of review and testing results.
• Assist with creating QA review and compliance test plans.
• Help resolve Financial Crimes or bank related risk, escalating as needed to leadership.
• Support the team as needed with program development, suggesting improvements when necessary, and following outlined procedures.
• Provide testing status and results reports to FCC Leadership.
• Expand knowledge of the rules and regulations, including but not limited to, the Bank Secrecy Act (BSA), USA Patriot Act, OFAC.
• Take on special projects within the department as the need arises.
• Perform assigned duties within the expected delivery dates.
• Follow and comply with all regulatory and compliance regulations.
• Observe strict confidentiality requirements.

WHAT YOU'LL BRING

• Ability to create areas of development, creation and improvement of systems, structures, and processes.
• Ability to effectively collaborate with Bank Operations and Business Units and affect change.
• Expert level knowledge of and ability to train on electronic transactions – ACH, debit and credit network.
• Expert in investigations and research of customer and transactions using core system, AML software, social media, or internet.
• Expert analytical skills and ability to resolve complex problems with minimum guidance.
• Expert problem-solving skills with the ability to be creative and flexible while still meeting requirements.
• Effective time management, planning and organizational skills, with proven accuracy.
• Expert management and prioritization of multiple tasks/projects and deadlines simultaneously.
• Strong verbal and written communication skills with the ability to effectively communicate at all levels of the organization.
• Expert collaborative skills with the ability to seek out new sources of relevant information.

EDUCATION/EXPERIENCE

• Bachelor’s degree and/or 6-10 years’ experience in Financial Crimes Compliance with an emphasis in Quality Assurance or Compliance Testing.
• CAMS certification preferred.
• Expertise in AML concepts with confidence: AML, BSA, CIP, KYC, CDD, EDD, OFAC, SAR.
• Thorough knowledge of Bank Secrecy Act, USA Patriot Act, OFAC and related regulations.
• Knowledge of Bank Operations and Business Units preferred.

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.
• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.
• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.
• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.
• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.
• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must:

• Can sit for extended periods of time.
• Can stand for extended periods of time.
• Can perform repetitive finger, hand, and arm movement.
• Can use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc.
• Able to view and read computer screens for extended periods.
• Can occasionally stoop, kneel, crouch, or crawl.
• Can occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.