POSITION SUMMARY

The Enrollment Specialist is a unique position requiring a broad call center sales background with heavy emphasis on outbound sales. Key factors for this position are not only sales aptitude and comfort with cold calling, but also being a problem solver, continuous learner, and great collaborator. The ideal candidate will have experience working in a fast-paced environment and be highly self-motivated with a passion and aptitude for business-to-business sales.

The position pays $20.44 per hour plus unlimited commission and an annual incentive!

AREA OF FOCUS

All other duties as assigned, plus…

• Cold calling and conducting information sessions and correspondence with prospective customers
• Processing enrollments and unenrollment's
• Providing guidance and recommendations to prospective customers
• Entering, updating and reviewing data and records
• Ensuring enrollments are completely correctly and the required support materials have been provided
• Collecting information and qualifying customers for products and services
• Handling questions, issues and providing detailed information on requirements, processes and policies

MINIMUM QUALIFICATIONS

Education and Work Experience

• 3+ years of outbound call center sales experience.
• Experience selling business services.
• Ability to break down complex solutions into easy-to-understand concepts.
• Excellent communication skills; both written and verbal
• Ability to accurately track and record data with high level of attention to detail.
• Must be able to manage time in order to achieve personal, departmental, and company goals.
• Experience with training program creation and teaching/delivering training materials.
• Ability to identify and document enhancements to the sales process.