At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Location: Hybrid – NYC coming into the office at least 3-days per week with Monday, Tuesday, and Thursday being set days.

Salary range: The expected salary range is $100,000-$120,000. This is good faith estimate of what we expect to pay for this position. The final salary figure will consider skill level, experience, and location.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in out deep experience and strong financial foundation, we we’re a partner you can trust.

What you’ll do:

Overview:

We are looking to add a dedicated individual, with a knack for finding talent, to our Talent Acquisition team. This role would focus on building pipelines of “A Players” to support the growth of a forward thinking, innovative, tech focused company. Working closely with the talent team, leaders, and managers to understand the needs of each line of business and the skills necessary to achieve the ultimate successes. We are seeking someone with experience using LinkedIn Recruiter and other recruiting tools to assist with creating sustainable recruiting and sourcing strategies.

Responsibilities:

• Work closely with the talent team to build candidate pipelines for key positions.
• Develop Talent Acquisition metrics to drive focus and efficiency.
• Develop creative sourcing strategies and maintain contact with top talent identified.
• Proficient knowledge of the utilization of various sourcing tools. We currently use LinkedIn Recruiter, Indeed, and various job boards via our ATS (Workday)
• Share ideas on how to improve processes and overall candidate experience.
• Work closely with hiring managers and stakeholders to understand the talent and hiring needs for their areas.
• Collaborate with the Business Partners to ensure alignment with the needs of the business lines.
• Serve as the back up to the VP of Talent Acquisition and assist with the execution of key hiring initiatives and implementation of TA processes.
• Proven ability to develop and execute DEIB related recruitment processes.
• Have prior experience with enhancing and automating candidate interview and assessment process.

What do you need?

• Bachelor’s degree or equivalent work experience in recruitment.
• 8+ years of experience working as a recruiter in a fast-paced, high-growth, tech focused, and innovative company.
• Prior experience recruiting for positions in banking, financial services, or Fintech industries is required.
• Experience and proven success in sourcing passive candidates using various tools.
• Proven success with implementing sourcing strategies for hard-to-fill positions.
• Strong written and verbal communication skills.
• Familiarity with applicant tracking systems – Workday is highly preferred.
• Expert knowledge of recruitment practices and latest TA trends.
• Knowledge of employment laws and regulations.
• An advocate for the company culture and passion for providing a “Wow” experience to all candidates.
• Superior presentation skills.

Technology Skills:

• Experience with Workday recruiting is highly preferred
• Microsoft Office applications – specially Word, Excel, and PowerPoint
• Adobe

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.